Job Title: Content Design Director
Area: Creative Team
Reports to: CCO
Supervises: Graphic Designers
Hourly Dedication:
Full-time leadership role requiring a strong sense of ownership, with flexibility
and availability to respond to team, client, and business needs beyond regular
working hours when necessary.
Place: The Electric Factory offices or remote (as agreed with HR)
Overall objective:
As Content Design Director, you will lead the vision, direction, and execution of our content design
practice, ensuring The Electric Factory continues to set the standard for creativity, innovation, and
impact across platforms. You will oversee the day-to-day delivery of design campaigns and content
assets with multiple formats such as "digital" and "print" while shaping the long-term evolution of our
design department maintaining effective collaboration with the Experience Design Director and
cross-functional teams. You will work directly with clients to ensure the highest quality of deliverables
and present process improvements through an understanding of business and technology
Primary Responsibilities:
●
Define and champion the creative vision for content design at TEF , staying ahead of industry
trends, new technologies, and emerging formats to keep our work innovative, engaging, and
relevant.
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Oversee the creation and quality of a wide variety of assets including banners, videos, email
campaigns, landing pages, PDFs, mechanicals, motion graphics, and other marketing or
communication deliverables, ensuring consistency in quality, branding, and storytelling.
●
Mentor, inspire, and manage the Content Design team, assigning designers to projects based
on skill sets and availability, conducting performance reviews, and setting OKRs in partnership
with the CCO. Build a culture of curiosity, collaboration, and craft excellence.
●
Guide and support delivery for both recurring and project-based clients, ensuring that our
creative output aligns with their business goals while strengthening TEF’s role as a trusted
partner. Act as a trusted voice for clients by deeply understanding their needs, analyzing
challenges, and proactively proposing innovative solutions, practices, and opportunities that
elevate their brand and business impact.Job Description | Content Design Director
●
Work with account managers, producers, developers, strategists, and business directors to
deliver integrated campaigns that balance creativity, feasibility, and timelines.
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Establish and enforce standards for creativity, innovation, and timely delivery, while identifying
opportunities to improve workflows, adopt new tools, and scale output efficiently.
●
Continually stay up to date with trends, technologies, and creative innovation in the
marketplace including AI workflows and automation processes, identifying practical
opportunities to improve content creation, streamline repetitive tasks, and optimize the team’s
day-to-day workflows.
●
Drive the adoption of AI tools and workflows within the Content Design practice to enhance
content creation, optimize production processes, improve efficiency, and scale creative output
while maintaining quality, brand consistency, and human creative judgment.
●
Comply with and actively support the company's Information Security and Data Protection
policies and procedures, ensuring the confidentiality, integrity, and availability of our systems
and data
Technical requirements & Competences:
●
Excellent verbal and written communication skills, with the ability to communicate design
decisions to non-designers in English and Spanish.
●
Advanced proficiency in Adobe Creative Suite and Figma, including design systems,
component libraries, and exploration of AI-powered features, plugins, and automation to
improve design workflows and scalability.
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Strong understanding of web development technologies such as HTML, CSS, and JavaScript.
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Knowledge of design principles for user interfaces and experience (UI/UX).
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Strong visual design skills, including a deep understanding of color theory, typography, and
layout design.
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Ability to lead a design team and manage design resources to meet internal and external
project deadlines.
Skills:
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Purpose and Resilience (Staying aligned with vision, leading through uncertainty, inspiring teams)
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Analytical Thinking and Innovation (Using data to make decisions, fostering creative solutions)
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Big Picture View of the Business (Understanding how daily actions align with strategy and market
trends)
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Problem Solving (Addressing challenges, making informed decisions under uncertainty)
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Planning (Setting objectives, prioritizing resources, and executing efficiently)
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Leadership (Inspiring and developing teams, making confident decisions)
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Communication (Delivering clear messages, listening actively, ensuring transparency
Education:Job Description | Content Design Director
Academic:
Bachelor's degree in user experience design, visual communication, or fine arts.
Ongoing professional development and continuing education in emerging technologies
and creative trends are often required to stay current in this rapidly evolving industry.
Languages: Bilingual (English and Spanish)
Experience:
●
8+ years working as a Designer in a highly digital environment leading a team of designers to
execute high quality project work.
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A strong portfolio of work demonstrating expertise in user experience design, user interface
design, and design strategy.
REVIEWED by: CCO VALIDATED by: HR Manager DATE: Sep 2025 V1
REVIEWED by: CCO VALIDAT